![]() ![]() ![]() Then I clicked on "Uninstall with Revo Uninstaller Pro". I right-clicked on this seemingly empty Canon subfolder. I went to the seemingly empty Canon subfolder that remained in the Program Files (x86) folder after the standard uninstallation of the Canon drivers and software. I used Revo Uninstaller Pro, in the following way. One could use any method to remove hidden program files or remnants of uninstalled programs you have at your disposal. And they seem to consist of hidden files. They do not seem to be removed by a standard Windows uninstallation of the Canon drivers and programs. The trick is to get rid of the Solution Menu EX elements. The only way I could fix this, was by uninstalling all Canon printer / scanner software on my PC's COMPLETELY, followed by downloading and re-installing the latest relevant Canon printer and scanner drivers. And neither the printers nor the scanners would work. An error message about Canon's Solution Menu EX program popped up on system startup. In every case, I encountered problems with running my Canon printers and scanners from the newly installed Win 10. I installed Windows 10 on all my PC's running Win 7 and Win 8.1. (That is if the printer is connected by USB wire.) It is also important to have your printer switched on and to have its wire connected to a USB port on your computer while running Setup.exe. exe driver file) to install the printer driver properly and to avoid the error message " A driver supporting solution menu X not installed". You have to run this Setup.exe file (not the initially downloaded. Inside this subfolder you will find a Setup.exe file. exe file) was automatically created inside the Downloads folder. exe file) was stored in your Downloads folder, you will notice that a subfolder carrying the name of this downloaded driver (the. If your initially downloaded driver (the. exe file) did not really add my Canon printer to "Drivers and Printers" - or did not connect the printer to the computer - as I had thought. I then discovered that the initially downloaded driver (an. : New firmware version 1.7.I got the same message after installing the driver of my Canon printer on a computer running Windows 10 ("A driver supporting solution menu X not installed"). : New firmware version 1.0.5.1 is available for EOS C70 : Help ensure your autofocus is properly aligned with a Canon Precision Alignment : New firmware version 1.4.1 is available for EOS R3 : New firmware version 1.0.5.1 is available for EOS-R5 C Tell me which driver is not installed and I'll do the rest. Their error message says there is a driver not installed. I guess Cannon will suggesst to call their technical support (for a fee likely) and this for what purpose? The fee will cost more than teh product an dif their techical people know the solution to tell me then why not fixing it in teh first place? For a problem that they know for long time and they do nothing to fix it they want to charge? (so far I bough three Cannon scanners and this is a big problem for me. Seen Canon as incompetent as this I have to think twice before I buy another Canon product. I was thinking my next stop to be for a Canon multifuncion printer after my 18 years HP started showing problems but now I am very skeptical. A multibilion dollar comapany and iresponsive. I wonder how much responsible is a company like Canon in resolving this. Having searched this issue on the internet I now believe this is around for long time and still unresolved. ![]()
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